You can drop your dog off 5-10 minutes before your appointment. We'll call you 15 minutes before your dog is ready for pick-up. A late pick-up fee may apply if you arrive more than 30 minutes after the notice call.

If these timeframes don't work for you, please call us to make alternative arrangements. We want to minimize your dog's time here, as it can be a stressful environment, and we want them excited to go home with you!

We generally don't allow pet parents in the groom room because:

1. Groomers need space to focus, and extra people can create distractions in a busy environment.
2. Dogs tend to misbehave more when their owners are present, seeking comfort and resisting the grooming process.

If there are exceptional circumstances, discuss with your groomer.

Pricing is based on the package you select and your dog's weight and coat condition (length, thickness, matting, etc.). When booking, you'll answer questions to get an initial estimate. However, the final price may change at check-in after the groomer evaluates your dog.

The Asian Fusion haircut is a grooming style from Asia that uses all scissor work to create exaggerated, round, and unique looks. There's no set standard for this style—it's based on your preferences and the groomer’s artistic interpretation. What’s possible also depends on your dog’s coat. We suggest googling Asian Fusion Haircuts and bringing inspiration photos to discuss the ideal, achievable cut with your groomer.

Asian Fusion grooming uses different equipment and techniques compared to traditional grooming. A lighter finishing dryer is used to fluff the coat, which takes longer than a high-speed dryer. The cut, done entirely with scissors to create more rounded looks, also takes twice as long as using clippers. As a result, the process takes longer and costs more.

Pet parents should always plan for 2-3 hours for grooming, even if it’s been quicker in the past. Our salon handles unexpected situations daily, such as dogs with health conditions, matted coats, or new puppies, which can affect the schedule. While grooming often takes less time, especially for smaller, non-matted dogs, your groomer will give a more accurate estimate at check-in. However, please be prepared for the full 2-3 hours due to potential delays.

The Bath Package includes: Bath, Blowout, Sanitary trim, Nail Clip, Ear Clean, Teeth Brush.

The Haircut Package includes: All of the above PLUS a full body haircut.

The Asian Fusion Haircut Package includes: the same as the Haircut Package, however the full body hair cut is in Asian Fusion style using full body scissor work only. It creates more rounded fluffy and accentuated styles.

Additional Services can be added to the standard package including nail grinding, anal gland expression, de-shedding treatment, whitening treatment, berry facial and medicated shampoo treatment.